Return to blog

How to Choose an Electricity Provider

Perhaps you’ve asked yourself how to choose an electricity provider before, but you still don’t know the correct answer. Or perhaps you’re simply tired of your current electric company not fully meeting your needs. Whatever the scenario, you don’t have to settle for less.

First of all, why is it a good idea to get your energy through a supplier rather than from your local utility? This option can be cost effective in several ways. If your state has deregulated energy, the free market creates competition between energy companies, and that can drive the price of electricity down. Not only can you get a better price, but oftentimes suppliers can manage price fluctuations in the market better than larger utilities can, making your monthly expenses more predictable. If predictability is important to you, electricity providers may also offer a fixed price option that guarantees a stable price even when the market prices fluctuate.

Energy companies are a great green option as well. If you’re concerned about the environment, you can choose to have more of your energy (or even all of it!) come from renewable sources. Thanks to market deregulation, electric companies can embrace innovation, tailor their products to the buyers’ needs, and ultimately benefit both the customer and the environment.

In this article, we’ll help you identify and select the best electricity provider in 4 easy steps.

1. Knowledge is Power

This advice is probably the most underrated yet the easiest to follow. You should know the terms and conditions of your current electricity provider before selecting a new one. This may sound obvious, but most people don’t know the content of their contract, and they might not be certain about what they signed up for. Go ahead and read those papers and emails that you saved for later because they contain valuable information that will help you make a wise decision about whether or not to switch electricity companies. Some good questions to ask are:

  • How much is my bill each month?
  • How much energy do I use each month?
  • What’s my rate per kilowatt hour (kWh)?
  • Is the rate fixed or variable?
  • How much comes from renewable sources?
  • When does my contract expire?
  • Is there a cancellation fee?

Whether you have a fixed or variable rate can make a huge difference in your expenses each month. You can use the chart below to compare the differences and decide which is right for you.


Pros Cons
You can save money by adjusting your energy usage
when prices rise or fall
It may be difficult to predict monthly expenses
Usually does not have a cancellation fee


Pros Cons
You can plan your budget around a stable monthly expense More likely to have a cancellation fee


2. Conduct a thorough search and shop around.

Once you’ve reviewed the terms and conditions of your current electricity contract and have decided that you’re ready to switch electricity providers, it’s time to explore the market and see what options are available.

So what exactly makes an electric company a good fit? When suppliers provide similar services, it can be hard to tell which one is right for you. This is why making comparisons is so important: it’s the best way to exercise your power to choose. While price is probably your main concern, there are also other services to consider if you want to have a positive experience with your company. Here are some points of comparison to look at between different electricity providers:

  • What is the quality of their customer service?
  • Does the company respond promptly to complaints?
  • Are there fees for cancelling or switching providers?
  • Are there promotions for new customers?
  • How much electricity comes from renewable sources?
  • Does the electric company give back to the community?

If you find a company that you like, be sure to contact them for additional information about their current plans.


3. Pick your favorite and verify its background.

Make sure you choose an electricity provider with a straightforward plan that fits your needs. Also, make sure that the electricity company is socially responsible, environmentally friendly, and ethical. That way you can be confident in your dealings with them.

One good tool to use is an internet search. Enter the company’s name in a search engine such as Google or Yahoo. After the company name, add the word “scam,” “rip-off.” or “complaints.” If the company has a troubled history, you’ll find out before you switch electricity providers.


4. Customer service is key.

The old saying “the customer is always right” applies to the energy industry as well, and you should never forget that when switching electricity companies. You may have trouble with any service once in a while, but the key to satisfaction is the way the company handles the issue and provides you with answers.

At SmartEnergy, our commitment is to reliable service, the best possible price, and 100% customer satisfaction. We respect and appreciate that our customers decided to choose us over other electricity providers in the market, and we work hard to gain their trust.

If you’re ready to switch your electric service provider, please visit our website, give us a call, or send us an email. You can find our number and address on our website, and we will be happy to guide you through our different options. We hope to hear from you soon!


Articles on Energy and Conservation

Gift Ideas for a Green Valentine’s Day

It’s never easy to find the perfect gift for that perfect person in your life.

Read more

Raise Your Kids to be Sustainable Citizens

In an age of video games, iPads, and the Internet, how do we teach kids the value of our natural environment? Going green is a trend that’s hard enough to follow even without the challenges of raising children. But sustainability is all about the future, right?

Read more

5 Ways to Keep Your Home Safe in the Winter

Trim your trees: Identify any large, dead tree branches that hang over your home, and try to remove them before the first big snow.

Read more

12 Ways to Save Energy in the Kitchen

Whether you’re feeding a family or just one, the kitchen is often the beating heart of your home.

Read more

5 Ways to Save Energy during the Holidays

The holiday season is a busy time—full of decorating, wrapping, baking, shopping, and visiting with friends and family.

Read more

What energy plan is best for your business?

If you’re a small or mid-size business owner, you know that your energy costs make up a big portion of your operational budget. But lucky for you, your energy bill is also one of the aspects of your business over which you have a great deal of control.

Read more

Back to School Energy Saving Tips

Summer is almost over, and while your kids might not be ready for school to start again

Read more

Home Wiring 101

On average, outdated and faulty wiring causes 25,900 electrical fires per year.

Read more

Protect Your Home Against Power Surges

Many people believe that Benjamin Franklin discovered that lightning was actually a huge spark of electricity produced during storms.

Read more

Resources for Choosing an Electric Supplier

Choosing whether to stay with your electric utility or to select a retail energy supplier can be confusing and difficult.

Read more

Like what you’re reading?

Let’s talk more and see how we can help.

Contact UsView Plans